Support
Key information on stock availability, delivery windows, pricing, territories, and what to do if you need help with an order.
All orders are subject to availability. We cannot guarantee the availability of any specific product listed on blackdogonline.com.
There may be territorial restrictions on our ability to sell or deliver to you. For delivery outside the UK and Europe, please enquire by emailing office@blackdogonline.com.
If products are unavailable after an order has been placed, Black Dog Press will contact you by email and give you the option to modify or cancel the order.
Available items are charged immediately and are usually delivered within 14 business days.
Delivery times are estimates only, and Black Dog Press will not be liable for loss or damage arising from delay in delivery.
If you have not received your order within 14 days of receiving your shipping confirmation email, please contact office@blackdogonline.com with your name and order number.
If you have ordered a book in advance of its publication date, it will be charged immediately and shipped on the date listed on blackdogonline.com.
Prices and delivery charges are subject to change without notice.
At the time of purchase, you will receive an order confirmation and your selected payment option will be charged automatically.
All prices are expressed exclusive of any VAT or other sales tax unless otherwise stated.
If you would like to make any changes to your order, please email office@blackdogonline.com.
For returns enquiries, please contact office@blackdogonline.com.
